Shipping Policy

At Eleculus, we value your trust and aim to deliver your products quickly, safely, and reliably. Whether you're purchasing security cameras, keyboards and mice, or alarms and sensors, we ensure every order is handled with care and efficiency.

Order Processing

Once your order is placed, it goes through our secure processing system. Orders are typically prepared and dispatched within 1–3 business days. You’ll receive an order confirmation email right after purchase, followed by a shipping notification with tracking details once your package is on its way.

Shipping Methods & Estimated Delivery Times

We partner with trusted global carriers to ensure your items arrive safely. Estimated delivery times are:

  • United States & Canada: 7–12 business days

  • United Kingdom & Europe: 7–15 business days

  • Australia & New Zealand: 10–18 business days

  • Rest of the World: 10–20 business days

Tracking Your Order

We provide a tracking number with every shipment so you can monitor your order’s progress in real-time. Tracking details are typically active within 24–48 hours after dispatch.

Customs & Delays

While we work hard to meet these delivery estimates, factors like customs inspections, carrier delays, or local holidays can sometimes extend shipping times. Eleculus is not responsible for customs duties or taxes that may apply in your country.

Multiple Items in One Order

If your order contains multiple items, they may be shipped separately to ensure faster delivery. You’ll receive tracking details for each shipment.

Customer Support

We’re here to help! If you have any questions or concerns about your order, feel free to contact us at eleculus@gmail.com. Our support team is always ready to assist you.